| Whether you're the proprietor of a quaint bed and | | | | spending a lot of money. A clean bathroom and a hot |
| breakfast or the general manager of a 500-room | | | | shower on a less-than-great day will impress a hotel |
| luxury hotel, when you're in the hospitality industry | | | | guest in the same way a bathroom with dirty |
| you know the details matter. Now more than ever | | | | corners and a damp smell will drive them away |
| before, people have a variety of choices when it | | | | quickly as they encourage anyone who will listen to |
| comes to where to stay. Small towns have budget | | | | stay elsewhere. |
| hotels, roadside motels and old homes converted into | | | | People who work in hotels know that their guests |
| full-service bed and breakfast inns and large cities | | | | pay attention to the detail. Some people are white |
| have accommodations ranging from 5-star luxury | | | | glove people meaning they run their fingers over |
| hotels to unrated motels and motor inns. No matter | | | | window sills and the tops of frames and take their |
| where they stay, people notice the details and | | | | shoes of to test carpet cleanliness. Others care |
| amenities. From well-lit parking lots and sturdy luggage | | | | about a comfortable bed, a great view and general |
| racks to pleasing views and clean carpets, everything | | | | cleanliness. From the general manager to the |
| matters to some degree. | | | | receptionist, every member of a hotel's staff knows |
| People stay in different hotels for different reasons. | | | | that controlling what they can is important and |
| For some, a road side motor lodge will do as their | | | | making improvements where they can to |
| only desire is to grab a few hours' sleep. For others, | | | | compensate for a deficiency that's out of their |
| newly married couples for example, luxury hotel | | | | control will help. Investing in quality hotel supplies such |
| accommodations are their preference as they want | | | | as large, fluffy pool towels and sturdy housekeeping |
| to honeymoon in luxury. Are they paying for bar | | | | supply carts, improves the average guest's |
| soap or body wash, thread bare sheets or 400-count | | | | experience. |
| luxury sheets, gourmet coffee or instant coffee? If | | | | When you're the person who buys the hotel supplies, |
| you are the person buying supplies for your hotel, | | | | buying quality, well-priced supplies is not only a great |
| you know what level of amenities your guests are | | | | idea, it's a business necessity as much as it boosts |
| paying for. | | | | guest services tremendously. When you can get |
| Every hotel is different. Some buy the cheapest | | | | quality at a great price, everybody wins and your |
| supplies they can get away with. Others buy the | | | | business grows. The supply budget stays in line and |
| very best available either because they want to | | | | the guests are happy, which is, ultimately, what |
| impress their guests or because they want to offer | | | | matters. Today the average traveler has hundreds of |
| top of the line amenities; some hotels invest in high | | | | choices when it comes to lodging and they know it |
| quality supplies for both reasons. From ashtrays to | | | | so providing high quality supplies whenever possible is |
| hangers and bed sheets to toiletries, many supply | | | | a must. |
| buyers know they can get that quality without | | | | |