Hotel Amenities and Guest Reviews - Is There a Correlation?

When you work in a hotel you know your workhow it sleeps, the toiletries and the overall cleanliness
matters and your efforts are visible. Whether youof their room in their appraisal of their overall stay.
are part of the maintenance staff or part of theSurprisingly, people also comment on the smell of the
administrative staff, what you do and how you do ithotel room and the hotel itself. The best scent is
matters. It reflects the level of quality and value yournothing and the second best scent a guest can smell
guests can expect to receive when they stay atis a waft of bleach or another cleaner. This is part of
your hotel. There are many different functions in thewhy hotel supplies matter so much; they are an
hospitality industry which must all work together inintegral part of the face of a hotel.
order for a hotel to function at its highest and bestAnother point many travelers comment on, if they
level. Every function relates directly to how the hotelare affected by it, is complimentary toiletries. When
is seen by guests, which is critical on many levels, notyou stay at a hotel, there is usually a small sign in the
the least of which is guest comfort and satisfaction.bathroom or on a vanity counter that offers basic
With that said, what are the critical parts and piecestoiletries such as shaving cream, shower caps and
which must come together for optimal functionalitydisposable razors, should you forget yours. The
within a hotel. Among the many pieces of that puzzlequality of these items usually varies greatly from one
are working conditions and hotel supplies. Working inhotel to another but when guests need them, they
a clean, well-maintained, upbeat environment is crucialare a lifesaver and when they leave comments
for both guest and employee comfort. Having highregarding their stay, most people will comment on
quality hotel supplies and sturdy, heavy duty supplythem. Extra coffee, creamer and towels are other
carts makes housekeeping much easier. Knowing thathotel supplies also fall into this category. The littlest
you are providing guests with a clean, well appointedthings can earn the highest of praise.
room is a source of great pride as is putting outThe bottom line is hotel supplies matter to the overall
quality toiletries and rich coffee.experience a guest has. While you might think it's just
Within the room, fresh, fluffy towels and clean, crispcoffee or a towel or shampoo, everybody values
sheets covered with a pretty comforter ordifferent parts of their stay. If you're a buyer for
bedspread make a great first impression. High quality,your hotel, you are familiar with the hotel supplies
easy-to-use hangers and sturdy, heavy duty luggageavailable and where you can get them from. You are
racks are also helpful, useful and, more importantly,probably familiar, too, with which ones offer the best
noticed. Quality equal to the hotel's price point ishotel supplies for the best prices. After all hotel
much appreciated. Many people will include commentssupplies are a critical component of any hotel stay.
about the hotel supplies including the bed itself and