Hotel Web Sites: The Missing Link(s)

">sites. Go to Yahoo and type in linkdomain: (replacing
There's a Fifth Element to building online revenueswith your own URL) and hit the Search button. Now,
from your hotel web site, and without it you willbefore you get all excited, do the same on
never appear on page one of Google, Yahoo or MSNGoogle...using the slightly different command link: ...and
for the highest volume search terms...a Fifth you say?you will see a much smaller number. Each of the
And the first Four Elements are?Search Engines evaluates and counts links differently
Well, the first Four Elements are: aand Google is the fussiest of them all.
search-engine-friendly technical site structure, richHow many trusted, on theme, relevant links with the
original content, appealing design and conversionright words in the anchor text (getting the hang of
techniques focussed on converting lookers tothis now?) do you need to march your web pages
bookers...but even if you get these first fourup the rankings? Whilst it does depend on how
completely right, and you can, you still won't appearcompetitive your keywords are, about 30 links
on page one of Google, Yahoo or MSN for highrecognised by Google, and 600 on Yahoo and MSN
traffic generating search terms. Highly frustrating Iwill suffice...and adding about 100 a month means six
know - been there, done that, got the t-shirt; this ismonths work and a lot of patience, although you will
the answer you have been looking for...start to see results within a few weeks. And please
The Fifth Element has nothing to do with anythingdon't try to add 600 links in a week (or sign up for
actually on you hotel web site; the Fifth Elementthose "1000 links for $19.95 in a week" services); the
involves actively building more Inbound Links to yourSearch Engines are smart enough to know the
web site from other web sites. In the simplest ofdifference between reasonable, "natural" link growth
terms, a Search Engine sees a link to your web site(some acceleration is acceptable) and web sites that
as being like a vote of confidence in your web site.are trying to fudge the results and compensate for
Search Engines believe that if other websites arethat.
linking to your web pages, you must have somethingSo, how do you go about building more Inbound
good to link to and they will rate the page beingLinks? Here are three simple, easy methods to start
linked to positively.with:
Search Engine robots or spiders continuously travel- talk to you suppliers and ask them to link to your
virally from web site to web site following links like anweb site...your suppliers web sites are likely to be on
enormous daisy chain; in fact Search Engines initiallytheme (they supply your industry), somewhat
discover your web site via a link from another web"trusted" (don't we all trust our suppliers) and will
site. Once your hotel web site has been found, eachmore than likely be happy to phrase the link text
page of your site is then ranked by Search Enginesexactly the way you want (and if you add this
based on a complex set of criteria known as anrequest into your final negotiations it is difficult for
algorithm; a piece of computer code that takes intothem to say no)
consideration on-site and off-site factors collected by- encourage your Conference and Events team to
the robots or spiders. Data is then assembled,ask their clients to link to your hotel web site, that is,
collated and evaluated in order to come up with athe venue for their upcoming conference, event or
Page Score or Rank. This is how a search enginemeeting...not so strong on theme but usually they are
determines which sites to present when someonetrusted corporate or association sites and again, if
types in "Hong Kong hotel with harbour view" oryou supply them with the link and anchor text,
"New York five star lodging near Wall Street".there's a pretty good chance that they will simply
All things being equal, when two hotel web sites haveadd the link verbatim
similar structure and content, the site with the best- talk to your local partners, attractions and
links will be served up first. Note that I wrote "bestneighbours and ask them to link to you...they will be
links" not "most links". Some time ago, a site with theon theme (destination), relevant etc etc You may be
"most links" would have won out, however, althoughasked to provide a link back, and that is fine, but the
Search Engines may be blind to images, they are notpreferred result is a "one way link" to your pages. In
blind to webmasters manipulating their algorithms.simple terms "links in" minus "links out" gives you a
They are continuously fine tuning their spiders tonet link value from the Search Engines (in reality its
exclude web sites that attempt to "fudge" theirmore complex than that).
results. Remember that a Search Engine's primeNaturally, there is a lot more to building more Inbound
function is to deliver highly relevant results, not someLinks...we haven't touched on submitting to web
mysterious pharmaceutical products when you aredirectories, outbound links to trusted sites, reciprocal
searching for that "boutique London hotel nearlinks, link exchanges, buying links, renting links...in highly
Knightsbridge".competitive online markets you may need to use all
Search Engines today take into consideration severalof these tools and more.
additional factors when rating Inbound Links to yourOh, and sorry, but there IS a Sixth Element to
site:consider as you work your way up to page one on
- the reputation or "Trust" value of sites linking toGoogle for your main keywords...patience. You just
your hotel web sitecan't hurry along the Search Engines. The same way
- the Theme or Relevance of sites linking to youthat the very best chefs know that you need time
- the "Anchor Text" (the words that the link isand patience to create a culinary masterpiece, so you
embedded within) in links to your site Trust - forwill need time and patience to work your web site up
example, a link from a government tourism site isto page one for your optimum search terms. There
highly trusted by Search Engines, is "on theme" andis no "quick fix" and anyone who promises to achieve
will most likely have anchor text including your hotel"a page one listing for high volume keywords in a
name (and "destination + hotel" if you have beenmonth for $49.95" is a liar.
e-smart or have read ahead). Theme or Relevance -Yes, short term results can be achieved through
a link from a destination guide web site that may alsocertain "black hat" techniques and I know a lot of
list other hotels in your region is "on theme"; a linkthem...but the risk of having your web site banned
from your local scout troop site is of little value; notfrom Google, Yahoo or MSN, is just too great.
"no value" but little value.Remember, if it sounds too good to be true, it
Anchor Text - this is now so critical in maximisingprobably is. The Search Engines employ some of the
your site's appearance at the top of the Searchsmartest software engineers on the planet and they
Engines Results Pages (SERP's) that we recommendare light years ahead of anything you could think up
that, for online purposes, that you include yourto fool them.
destination in your official property name eg TheStarting today, now, put into practice the simple
Stafford "Paris Hotel". The terms "destination + hotel"methods I have outlined above to build relevant,
are usually among the major search terms that onlinetheme-based links with the right anchor text...and
searchers use for locating their accommodationwatch as your web site starts heading North over
options. The result of this is that links to your sitethe following few weeks and months. Assuming you
embedded in you property name will also, almosthave the first Four Elements in place, the results of
always, have "destination + hotel" in the anchor text.implementing your own Fifth Element, an effective
Having your keywords in the anchor text in links toInbound Link building program, will be rapidly growing
your web site will help you climb up to page one onvisitor traffic to your web site, increasing online
the Search Engines.revenues and growth in RevPOV (Revenue Per
There are already some links to your site from otherOnline Visit). And don't forget to add in that elusive
web sites, you just don't know who and how many.Sixth Element, a little time and patience. Or you could
Helpfully, the Search Engines can tell you how manyjust contact us at Hotel Marketing Workshop ( be
links there are currently to your site and from whichvery happy to assist.