| When you check into a hotel, what's the first thing | | | | affect occupancy rates because when they do not |
| you notice? The condition of the lobby or perhaps | | | | meet guest expectations, guests comment on them. |
| the view of the pool from the lobby? Are the | | | | They assume that if there is visible dirt or grime |
| amenities as promised? The point is, everybody | | | | there, their room likely is worse than it looks, too. |
| notices something different when they check in to a | | | | Bathroom conditions garner a lot of attention in large |
| hotel. Your biggest concern might be whether the | | | | part because they involve personal hygiene. When |
| bed is firm enough for you to sleep well in it while | | | | you're a hotel guest, routine actions such as taking a |
| the person traveling with you might care more about | | | | shower give you a few seconds of idle time where |
| the pool and the fitness center. Luckily for both of | | | | you'll inevitably notice if the hotel supplies used are |
| you, and everybody else who's a guest at your hotel | | | | sub-par. |
| of choice, the staff and management of that hotel | | | | The hospitality industry is very competitive. This |
| care about every aspect of your stay. | | | | affects hotel occupancy rates, whether restaurants |
| Clean, fresh common areas and hallways generally | | | | are consistently busy and the long term existence of |
| promise the same in guest rooms. When you walk | | | | entertainment venues. Anyone who works in the |
| into your guest room and smell nothing or a very light | | | | hospitality industry knows that the main goal is to |
| cleaner scent, it's a sign that your room has been | | | | please guests as this affects occupancy rates. When |
| thoroughly cleaned and prepared for you and that | | | | you are happy with your stay, you tell people about |
| the housekeeping staff uses quality hotel supplies | | | | it; if you're unhappy with your experience, you'll share |
| when they clean the rooms. Beds made with clean, | | | | that too. It's human nature and the hotel |
| soft sheets, puffy pillows and warm duvets, | | | | management team knows this. They also know that |
| comforters or bedspreads make a great impression | | | | outside of events that create full occupancy |
| on just about everyone. They are also indicative of | | | | situations naturally, great experiences lend |
| an investment in hotel supplies. They affect | | | | themselves to higher occupancy rates. Quality hotels |
| occupancy rates as well because people will comment | | | | that are consistently occupied will be around for |
| on beds that don't provide a good night's sleep. | | | | years to come. |
| Bathroom cleanliness is also critical. Dirty bathrooms | | | | |